Project Managers Jobs In Pakistan-Rawalpindi In USA-based Healthcare IT Company
A USA-based
Healthcare IT Company requires Project Managers for its Rawalpindi office.
Job Purpose And
Responsibilities:
Support the
Company’s Customer Relationship Management to help substantially increase:
Average Customer
Value
Customer
Satisfaction
Inquiry Management
Efficiency
Individuals in this
role will:
• Develop CRM
strategies and prioritize CRM initiatives based on management’s
directives.
• Create CRM process
specifications to best support the above objectives.
•
Introduce/Customize CRM tools in furtherance of the above objectives.
• Analyze and
resolve CRM program issues in a timely and accurate manner as
well as monitor CRM
quality.
• Formulate and
maintain various reports and dashboards to assess and report on
CRM performance
against the above objectives.
• Monitor and work
on increasing client satisfaction, retention and up-selling; suggest
strategies for
improvement.
• Coordinate with
other departments to resolve clients’ account issues.
• Manage written and
verbal communication with clients.
Mandatory
Requirements:
Applicants must have
Bachelors/Masters Degree in Business Administration from a reputable
university. The
candidate must have at least 2 years of experience.
The ideal candidate
should possess the following skills:
Excellent planning,
analytical and communication skills
Ability to work
independently and as part of a team
Ability to multi
task with ease
Excellent
problem-solving skills; ability to formulate creative solutions
Comfortable with
computer-based tools, processes and workflows
Expertise in MS
Office.
We offer an
attractive salary and fringe benefits. Send your resume to jobspk@mtbe.com.
latest by December
17,2012.
Graduates of well
reputed universities are encouraged to apply. Please indicate the job title
when applying.
1 comment:
There are lots of chance for new comers IT Jobs in USA.
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